Services To:

Helping organisations measure, report, and improve performance

Featured White papers For Sale

David Parmenter sells a number of white papers based on ‘How-To Implement…’ designed for the corporate accountant who wants to make a difference. These guides give you the A-to-Z steps to implementing practices from winning finance teams. All papers are supported with additional electronic material.

Be sure to check out his newest white paper: Conquest Management - Winning Management Practices

David Parmenter’s Blog

David has his own blog over at davidparmenter.com. Be sure to leave a comment or ask any questions you have as David will respond to them on a regular basis.

David Parmenter’s Books

Key Performance Indicators: Developing, Implementing, and Using Winning KPIs

About the book…

Get it from amazon.com

Pareto’s 80/20 rule for corporate accountants

About the book…

Get it from amazon.com

Upcoming Workshops

For 2010, David Parmenter has confirmed speaking events in a number of countries. A full list is available here.

In-House Team Scorecard Workshop (One Day)  

Learning Outcomes

Attendees after this workshop will be able to:

Pre work

Attendees should take a look at the material by David Parmenter on bettermanagement.com.

Suggested Attendees

All those involved with team scorecards.

Requirements

Event secretary to document agreements as they are reached in the workshop, laptops, data show, white boards, screen, lapel microphone.

Schedule

8:20

Introduction from GM of Corporate Services

8:30

The new thinking on key performance indicators by David Parmenter

  • The difference between the 3 types of performance measures
  • The characteristics of a winning KPI - two stories
  • The 10,80,10 rule for performance measures
  • Past, current, and future measures
  • Balanced scorecard perspectives
  • A case study
  • Team scorecards

Each team with a scorecard will be represented in the workshop: Senior management are welcome to attend this session

9:30

Workshop 1: Brainstorming "learning & growth" & employee satisfaction perspectives together

9:50

Workshop 2: Breaking up into separate teams - each team to brainstorm one perspective

  • Financial
  • environment & community
  • internal process
  • customer satisfaction

10:30

Morning tea

10: 50

Teams give feedback

11:10

Short presentation on some example team scorecards by David Parmenter

11:40

Individual team update their scorecards from these discussions electronically

12:00pm

Lunch

12:45pm

Individuals update their scorecards from these discussions electronically (continued)

2:00pm

Feedback from teams on their latest thinking

2:30pm

Afternoon tea

2:50pm

Workshop 3: Reviewing performance indicators checklists for other measures

3:40pm

Short presentation on how teams can make their scorecard work, and the process which will help find the organisations KPIs by David Parmenter

4:20pm

In-house team complete scorecard documentation on laptops (covering measures worth pursuing, the first draft of the next steps, resource requirements etc)

4:40pm

In-house team's state their next steps

5:00pm

Finish of workshop